Maintenance & Support

When you buy a product from us, you can rest assured that you will always receive the support you need. If you have a question or need help with maintenance or ordering spare parts, our service team is here to assist you.

We can provide you with manuals and information on how to assemble products or help you with service of your Cold Cut Cobra system. We can also help you out with information about accessories or information on functionality and operation.

For us to be able to help you quickly in case something fails, we keep most spare parts in stock. A one-year guarantee is the standard for all our products.

If you need help do not hesitate to contact us.

Technical support & service

To reach our Technical support and service team call +46 300 40 41 00 and press 3 or e-mail to

For UK customers call +44 203 99 11 000 and press 3.

On our support page, you can find the solution to some of our most common support questions or fill out our support form to easily get in touch with us.

Support page - FAQ

Cold Cut Systems Support page

Ordering spare parts & abrasive

For spare part & abrasive orders please contact our service team by e-mail to or phone +46 300 40 41 00 or use the contact form on our support page.

For UK customers call +44 203 99 11 000 and press 2.

If you need help with support, maintenance or ordering spare parts or abrasives, we are happy to help.